PRIVACY POLICIES

1-Global NetFlow Tecnologia Ltda. ("Global NetFlow," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at

and

https://www.globalnetflow.com

or use the Platform as detailed in the Terms of Service, as well as the information you may provide through electronic messages to Global NetFlow.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree to this Privacy Policy.

Global NetFlow may change this Privacy Policy at any time at its discretion. Your continued use of the Platform after changes are made will be considered acceptance and consent to such changes, so please periodically check the Privacy Policy for updates.

This Privacy Policy is subject to the Global NetFlow Terms of Service. The Services are part of the Platform and are described in detail in the Terms of Service.

2- Types of Information Global NetFlow collects about you and how Global NetFlow collects information about you

Global NetFlow may collect two types of information when you visit the Platform: Personal Information and Non-Personal Information (collectively "Information").

"Personal Information" refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and phone number.

"Non-Personal Information" means data that is about you but does not specifically identify you. If you do nothing during your visit to our Platform, just browse, read pages, or view content, we will collect and store information about your visit that does not personally identify you.

We collect information:

Directly from you when you provide it to us. When you subscribe to a newsletter, create an account, make a purchase, or request information from Global NetFlow, we will ask for things like your name, contact, billing, shipping, and communication information, and account ID or credentials to fulfill your request. If you schedule an appointment with us through the Platform, participate in a fair or event, or contact us in any other way, you may also voluntarily provide similar information. If you provide us with any Personal Information about other people or for our service providers, you are responsible for ensuring that you have the authority to do so and allow us to use your Personal Information in accordance with this Privacy Policy (e.g., you obtain their consent).From third parties. We obtain information through partners, suppliers, and other third parties. The parties from which we obtain information are typically corporate entities (although some may also be educational or public institutions) and may be located in any of the locations where we do business. These companies usually fall into the following categories: advertising and marketing companies, data and information set providers, public database providers, social media platforms, partners, product or service suppliers, hosts or suppliers at events or trade fairs, research partners, or companies using Global NetFlow Services. We take steps to confirm that the information we receive from these third parties has been collected with your consent or that these parties are legally authorized to disclose your Personal Information to us. We may also obtain information through a partner or co-create datasets with a partner as part of our business operations. This type of data is used to enhance the Platform and other Global NetFlow Services, improve existing products, and develop new capabilities and features. In some cases, we combine Personal Information about individuals that we receive from various sources, including direct collection from you or through your use of the Platform.Automatically, as you browse the Platform or during the time you use our Services. We collect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies. Please refer to our separate Cookie Policy for more information on the use of cookies and similar technologies, how you can manage cookies, and how we respond to "Do Not Track" signals.

3-How Global NetFlow Uses the Personal Information Collected About You and the Purposes of Collection and Use

We use the Personal Information we collect about you or that you provide to us for the following purposes:

For Functionality and Development of the Global NetFlow Platform and Services. We use information to provide, offer, and personalize the Platform and other Global NetFlow Services provided to you. Some information, such as your IP address, is used to communicate with your device, provide network connectivity, measure Platform usage levels, diagnose server issues, and provide security features. Other business purposes that rely on the use of your information include data analysis related to testing, modification, improvement, or development of new products, services, and technologies, and identifying trends. We use cookies to make our websites and the Platform function more efficiently and provide analytical information. Technologies similar to cookies, such as pixel tags, are also used in connection with the Platform. For more information about the use of cookies, please read our separate Cookie Policy.

For Customer Support, Platform Update, and Reporting. The Platform may use information to provide updates and reports to Global NetFlow and verify that the Platform is functioning properly. Update functions may automatically check your system to see if files need to be updated, modernized, or renewed to provide you with updated security, versions, features, options, and controls associated with your systems or devices. We rely on the information to analyze performance, improve, and maintain the Platform. We also rely on the Personal Information you provide to us to provide customer support for the Platform and other Global NetFlow Services, and to verify eligibility for promotional offers.

For Business Operations. We use information to operate our business, for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that rely on the use of your Personal Information include monitoring and preventing crime or fraud, protecting our legal rights, and fulfilling contractual obligations. We also use Personal Information to contact you to advertise, market, and sell Global NetFlow Services, according to your communication preferences.

For Communication. We use contact information to send messages, provide Global NetFlow Services, respond to customer service requests, provide alerts such as security updates or changes to our policies or about expiring subscriptions, and send marketing or informational materials, such as newsletters or technical articles, according to your communication preferences. Occasionally, we conduct surveys or carry out studies that may require you to voluntarily share Personal Information to participate.

RETENTION OF YOUR PERSONAL INFORMATION: We retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including compliance with any legal, regulatory, tax, accounting, or reporting requirements, and for other purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a claim or if we reasonably believe there is a prospect of litigation relating to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve these purposes through other means, in addition to any legal, regulatory, tax, accounting, or other applicable requirements. In some circumstances, you can request the deletion of your data: see "YOUR LEGAL RIGHTS" below for more information. And in some circumstances, we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely, without further notice to you.

4-How Global Netflow Tecnologia Ltda Protects Your Information

The Platform is designed to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use, or disclosure. We require our vendors and partners to apply similar protections when accessing or using the Personal Information we share with them. Platform users must also do their part in protecting the data, systems, networks, and services they are using. No technology, data transmission, or system can be guaranteed 100% secure. If you have reason to believe that your interaction with us is no longer secure (e.g., if you suspect that your password for any Global Netflow Tecnologia Ltda account has been compromised), please notify us immediately by contacting us using the instructions in the "HOW TO CONTACT US" section below.

5- When Global Netflow Tecnologia Ltda Shares Your Information

We work through our affiliates to provide the Platform and other Global Netflow Tecnologia Ltda services. We also collaborate with authorized vendors and business partners. When sharing your Personal Information with these companies, we implement appropriate measures to limit the use of your information only for legal and authorized purposes, in accordance with this Privacy Policy, as well as appropriate confidentiality and security measures.

We also share information with third parties for advertising and marketing purposes; when required by law or to respond to legal processes; to protect our customers; to protect lives; to maintain Platform security; and to protect our legal rights. We may disclose the Personal Information we collect or that you provide as described in this Privacy Policy:

With Affiliates and Subsidiaries. For limited purposes and in compliance with this Privacy Policy.

With Vendors. Our vendors and authorized partners may need the Personal Information to provide contracted services, such as product delivery, website hosting, data analysis, IT services, auditing, or customer service. We use a wide variety of software and tools at Global Netflow Tecnologia Ltda, and process Personal Information using these tools as a normal part of our business. Our contracts with vendors include provisions to protect your Personal Information and limit its use.

With Partners. Occasionally, we have partnerships with third parties that are not vendors but work with us to offer certain opportunities, such as marketing and similar promotions, enable joint products or research studies, or facilitate services on the Platform. In these cases, additional terms or Privacy Policies may be provided. For third parties or uses not described in this Privacy Policy, we share your information only on a legal basis to do so.

For Advertising and Marketing. We share your information with our third-party business partners to prepare and deliver advertising and marketing content, provide content services, and enable them to provide more personalized ads and study the effectiveness of our campaigns.

In particular, we use third-party companies to communicate about goods and services that may be of interest to you, according to your preferences. You may receive this content through various means, such as email, phone, or by accessing and using the Platform or other Global Netflow Tecnologia Ltda services and other websites. The content may be based on information obtained, for example, through previous purchases or transactions, by the physical location of your device, by information about which ads and content you viewed, or through cookies and similar technologies related to your access and use of the Platform and other websites. Read our Cookie Policy for more information. You can choose to allow or deny the use and/or sharing of your device's location by changing the device settings, but if you choose to deny such uses or sharing, our partners may not be able to provide applicable Platform Services and content.

Global Netflow Tecnologia Ltda does not share your Personal Information with non-affiliated third parties for their own advertising or marketing without your permission.

Sales, Mergers, and Acquisitions. We may disclose Personal Information as part of a planned or actual corporate transaction, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, assets, or shares (including in connection with any bankruptcy or similar proceedings).

With Your Consent. Global Netflow Tecnologia Ltda may disclose your Personal Information to any other person or entity to which you consent to the disclosure. For information on how to opt-out of our advertising and marketing, see the section titled "Your Choices and Rights" below.

We also share non-personally identifiable information, such as anonymized or aggregated information, with vendors for purposes such as analysis, identifying trends in our products, and assisting in the research and development of new Global Netflow Tecnologia Ltda services.

Global Netflow Tecnologia Ltda does not sell any of your Personal Information.

6-YOUR LEGAL RIGHTS

Global Netflow Tecnologia Ltda respects your rights regarding how your Personal Information is used and shared. You may request access to or corrections of your personal data and make choices about the types of marketing materials you receive (or opt-out of receiving marketing from Global Netflow Tecnologia Ltda). If you are in Europe, you may have additional rights under the GDPR. Additional choices and rights may be available to you depending on the Global Netflow Tecnologia Ltda services you use.

Access, Correction, or Deletion of Your Information. If you wish to correct or update your Personal Information, or request access or deletion of your Personal Information, please contact us by visiting the Platform or using the contact details provided in the "HOW TO CONTACT US" section below. If you request a change or deletion of your Personal Information, please note that we may still need to retain certain information for record-keeping purposes and/or to complete any transactions initiated before requesting such change or deletion (e.g., if making a purchase or participating in a promotion, you may not be able to change or delete the provided Personal Information until after the completion of that purchase or promotion). Some of your information may also remain in our systems and other records when necessary to comply with applicable law.

Upon your request and when required by law, we will confirm what Personal Information we have about you. You may also have the legal right to obtain a copy of your Personal Information. You can make such a request by submitting a written request in one of the ways described in the "HOW TO CONTACT US" section below. We may charge a processing fee for this service where permitted by law, and we will require evidence of your identity before fulfilling your request.

Specific Data Privacy Rights for Individuals in the European Economic Area or the UK. If you are in the European Economic Area or the UK, you may have the right to object to the processing of your Personal Information, request restriction of the processing of your Personal Information, or request the portability of your Personal Information. You can exercise these rights by submitting a written request in one of the ways described in the "HOW TO CONTACT US" section below.

Likewise, if we have collected your Personal Information with your consent, you can withdraw your consent at any time. The withdrawal of your consent will not affect (1) the lawfulness of any processing we conducted before your withdrawal, nor (2) the processing of your Personal Information based on other legal bases.

If you believe that we are using your Personal Information inconsistently with this Privacy Policy or for more information about your rights, please contact the local data protection authority.

Advertising and Marketing Choices. We offer various choices regarding the use and disclosure of your Personal Information for advertising and marketing purposes. You can access or update your contact details and modify your communication preferences using one of the methods provided in the "HOW TO CONTACT US" section below. Please note that if you opt-out of receiving marketing communications, we may still send communications related to your products or the Platform, such as information about a security update, service issue, or product delivery. Some advertising content is delivered through the use of cookies and similar technologies by the Platform. Our Cookie Policy includes more information about the use of these technologies by Global Netflow Tecnologia Ltda and how you can manage or opt-out of their use

7-We do not knowingly collect, use, or disclose Personal Information from children under the age of 16. If we become aware that we have collected Personal Information from a child under the age of 16 - or the equivalent minimum age, depending on the jurisdiction, such as 13 years in the United States under the Children's Online Privacy Protection Act - we will take steps to delete the information as soon as possible. If you are under the age of 16, do not provide any information about yourself to Global Netflow Tecnologia Ltda, including your name, address, telephone number, or email address. If you become aware that information from a child under the age of 16 has been provided, please use one of the methods provided in the "HOW TO CONTACT US" section below.

8-Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to the Platform, including the information or content contained in them. This Privacy Policy does not address and we are not responsible for the policies and practices of third parties or other organizations that do not act on behalf of Global Netflow Tecnologia Ltda, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any website or service to which the Platform links - inclusion of a link on the Platform does not imply endorsement of the linked site or service by us or our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) - including any Personal Information you disclose to other organizations through the Platform or other Global Netflow Tecnologia Ltda services.

9-Do Not Track

Some browsers incorporate a "Do Not Track" ("DNT") feature that, when enabled, signals to websites and online services that you do not wish to be tracked. At this time, the Platform does not respond to DNT signals.

10-California Privacy Rights

This section is specifically for California residents and provides additional information about your rights under the California Consumer Privacy Act, or "CCPA" (California Civil Code Section 1798.100 et seq.), as amended, and how Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector processes personal information of California residents in compliance with CCPA.

Under certain exceptions, CCPA grants California residents the following rights: to be notified about the collection, use, disclosure, sale, or sharing of their personal information; to request access, deletion, or correction of their personal information; to request the deletion of "sale" or "sharing" of personal information (when such information is sold or shared); to limit the use or disclosure of sensitive personal information (as defined by CCPA); and not to be discriminated against for exercising these rights.

Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector does not sell your personal information. If you wish to exercise your right to opt-out of allowing Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector to use your personal information for cross-context targeted advertising (referred to as "sharing" under CCPA), you can do so using the details in the "HOW TO CONTACT US" section or the appropriate opt-out mechanism provided to you on the platform or by clicking the "Do Not Sell My Personal Information" link.

You can request access, correction, or deletion of your personal information using the details in the "HOW TO CONTACT US" section. If you request the deletion of your personal information, please note that Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector may still need to retain certain information for record-keeping purposes, to complete any transactions initiated before the deletion request, to comply with applicable law, or for other purposes permitted by CCPA. If you submit a request to exercise CCPA rights, Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector will ask you to provide certain information to verify your identity. This information will depend on your prior interactions with Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector and the sensitivity of the personal information in question. If Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector denies your request, we will explain the reason.

You may designate an authorized agent to make a request on your behalf under CCPA under certain circumstances. If you use an authorized agent for this purpose, Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector may request that you verify your identity or that you have provided the authorized agent with a signed permission to submit a request under CCPA. If you provide an authorized agent with a power of attorney under Sections 4000 to 4465 of the Probate Code, these steps may not be necessary, and Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector will respond to any request from that authorized agent in accordance with CCPA.

The Privacy Policy describes the categories of personal information that Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector collects and how it uses that personal information. If Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector collects sensitive personal information, we will limit the use of that sensitive personal information to the following purposes: (1) those authorized by you, (2) those necessary to fulfill your requests for goods or services, or (3) those permitted by CCPA or required by other laws or regulations.

The categories of personal information collected from California residents in the past 12 months and the applicable retention periods of Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector include: [At this point, you would need to refer to the Global Netflow Tecnologia Ltda, Global Netflow LLC, Lead Connector Privacy Policy for specific information about the categories of personal information collected and the retention periods.]

Category of Personal Information Retention Period Business Purpose Sold or Shared

Identifiers (such as name, address, IP address, email, etc.) See Section 3 of the Privacy Policy: "Retention of Your Personal Information" See Section 3 of the Privacy Policy No

Commercial information (such as products or services purchased, obtained, or considered, or other purchase or consumption histories or tendencies, etc.) See Section 3 of the Privacy Policy: "Retention of Your Personal Information" See Section 3 of the Privacy Policy No

Internet or similar network activity (such as information about a consumer's interaction with a website, application, or advertisement, etc.) See Section 3 of the Privacy Policy: "Retention of Your Personal Information" See Section 3 of the Privacy Policy No

11-International Compliance

Global Netflow Tecnologia Ltda is a global company headquartered in the United States. As such, we may transfer your Personal Information between the United States and our affiliates and business partners in other countries. We may also transfer your Personal Information to our third-party service providers, which may be located in a country different from yours.

Global Netflow Tecnologia Ltda transfers information internationally to operate efficiently, improve performance, and create redundancies to protect information in case of failures or other issues. In doing so, we will process your Personal Information in accordance with the commitments outlined in this Privacy Policy and in compliance with the law wherever we transfer it.

Whenever Global Netflow Tecnologia Ltda transfers Personal Information outside the country of origin, we will do so in accordance with applicable laws. For Personal Information originating from the European Economic Area (EEA) or the United Kingdom (UK) and transferred to a Global Netflow Tecnologia Ltda entity outside the EEA or UK that does not have an "adequate level of protection" as determined by the European Commission, we do so based on multiple legal measures, such as contracts that include the EU or UK Standard Contractual Clauses, to provide adequate safeguards for the Personal Information we transfer.

How to Contact Us Regarding this Privacy Policy

To ask questions about this Privacy Policy and our privacy practices, please contact us via email at

[email protected]

or at the following address:

Global Netflow Tecnologia Ltda

Attn: Legal Department

Avenida Paulista 1106, sala 01, 16th floor

São Paulo, SP, Brazil

Zip Code: 01310914

For the United Kingdom:

Rickert Services Ltd U

Global Netflow Tecnologia Ltda -